FAQ

Frequently Asked Questions

1. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on most orders across India.

2. How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location.

3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order on our Track Order page.

4. What is your return policy?
We offer easy returns within 7 days of delivery if the product is damaged or defective.

5. Are your jewelry pieces safe for sensitive skin?
Yes, our jewelry is made with skin-friendly materials designed for comfortable everyday wear.

6. Will the jewelry lose its color?
Our pieces are made with high-quality plating, but we recommend avoiding water, perfume, and chemicals to maintain the shine.

7. Do you offer free shipping?
Yes, we offer free shipping across India.

8. How can I contact customer support?
You can reach us through our Contact Us page or email us anytime. We are happy to help!

9. Can I change or cancel my order after placing it?
Orders can be modified or cancelled within a short time after placing them. Please contact us as soon as possible.

10. Is Belle Bijoux jewelry suitable for gifting?
Absolutely! Our jewelry makes a perfect gift for birthdays, anniversaries, festivals, and special occasions.